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If you&#x2019;re having issues or you have questions about your rewards points, please email&#xA0;<a href="mailto:help@mnml.la" style="text-decoration:none;">help@mnml.la</a>&#xA0;and we&#x2019;ll do our best to get your questions answered.

If you’re having issues or you have questions about your rewards points, please email help@mnml.la and we’ll do our best to get your questions answered.

What if I'm having issues with my rewards points?

Accounts & Payments

How do I track my order?

How much does shipping cost?

Do you offer free shipping?

Can I change or cancel my order?

What if I need to change my order's shipping or billing address?

Do you offer expedited shipping?

How soon will I get my package?

What if my package says delivered, but I never received it?

What is Navidium Shipping Protection?

What should I do if an item is missing from my order?

U.S. Shipping

What is your return policy?

How do I return or exchange items?

How long does a refund or exchange take to process?

What's your exchange policy?

What do I do if I have a damaged or defective item?

Can I request an exchange for something different than my original purchase?

How do I return or exchange items bought from TikTok Shop?

U.S. Returns & Exchanges

How do I return items?

Can I exchange items?

What if I need to change my order's shipping address?

What's your return policy?

How are customs, duties, and taxes calculated?

International Shipping & Returns

Do you price match for sales?

What if my promotion code isn't working?

Do you have a student discount?

What is Final Sale?

Can I use more than one promotion code on an order?

Sales & Promos

How do I change my account password?

What payment methods do you accept?

Can I change my payment method?

How do rewards points work?

How can I get in touch with someone about wholesale at mnml?

Wholesale

I'm an influencer, how can I work with mnml?

Does mnml have an affiliate program?

Partnerships & Influencers

What if I'm having issues with my rewards points?Updated 2 months ago