What if my package says delivered, but I never received it?Updated 2 months ago

We’re sorry to hear that you haven’t received your order. We'd appreciate it if you could wait 5 additional business days from the day the package was marked delivered. Please check with neighbors or building management to ensure the package wasn't misplaced. In many cases, orders will arrive the day after they are marked delivered. If after that, you still can’t locate your order, please contact us at [email protected] with your order number and any other relevant details.