mnml.la

mnml

We&#x2019;re sorry to hear that you haven&#x2019;t received all the items in your order. Please contact us at help@mnml.la with your order number and details on the specific items missing from your order.If you purchased Order Protection during checkout, you may file a claim here:&#xA0;<a href="http://claim.orderprotection.com/" rel="noopener" style=" text-decoration: rgb(155, 155, 253);">claim.orderprotection.com</a>

We're sorry to hear that you're experiencing issues with your order. Please check your confirmation emails to ensure all items were included in your shipment. If an item is missing, please contact our customer service team immediately so we can resolve the issue.

What should I do if an item is missing from my order?

U.S. Shipping

How do I track my order?

How much does shipping cost?

Do you offer free shipping?

Can I change or cancel my order?

What if I need to change my order's shipping or billing address?

Do you offer expedited shipping?

How soon will I get my package?

What if my package says delivered, but I never received it?

What is Order Protection?

What is your return policy?

How do I return or exchange items?

How long does a refund or exchange take to process?

What's your exchange policy?

What do I do if I have a damaged or defective item?

Can I request an exchange for something different than my original purchase?

How do I return or exchange items bought from TikTok Shop?

U.S. Returns & Exchanges

How do I return items?

Can I exchange items?

What if I need to change my order's shipping address?

What's your return policy?

How are customs, duties, and taxes calculated?

International Shipping & Returns

What if my promotion code isn't working?

Do you have a student discount?

What is Final Sale?

Can I use more than one promotion code on an order?

Sales & Promos

How do I change my account password?

What payment methods do you accept?

Can I change my payment method?

How do rewards points work?

What if I'm having issues with my rewards points?

Accounts & Payments

How can I get in touch with someone about wholesale at mnml?

Wholesale

I'm an influencer, how can I work with mnml?

Does mnml have an affiliate program?

Partnerships & Influencers

What should I do if an item is missing from my order?Updated a month ago